General Questions

When do you see patients?

Our offices are open Monday through Thursday from 8:00 am to 6:00 pm. We offer a 24/7 emergency service.

What professional credentials do you hold?

Dr. Gross and Dr. Kaplan are both members of the American Dental Association and the Dental Society of the State of New York. Dr. Kaplan is also a member of the American Academy of Orofacial Pain, having served as its president from 2005 to 2006. He is also a Diplomate of the American Board of Orofacial Pain.

What should I do in an emergency?

Please contact our 24/7 emergency service by calling our office at 212-987-7400 and following the recorded instructions.

Is your practice HIPAA compliant?

Yes. Please contact us to learn more about our privacy practices.

What languages do you speak?

Our office staff is fluent in English, Spanish and Hebrew.

What services do you offer patients who don’t live in New York?

Our schedule permits us to see patients from out of town and expedite their treatment. With our specialists and when needed, a dental ceramist on the premises, we can often complete treatment in a few long appointments. If your treatment requires several visits, we can also set up a schedule before you arrive in New York. Patients from out of town should speak with Dr. Gross personally before setting up the first appointment so we can efficiently set a schedule of appointments.